FAQ

About our Products:

Our clothing is made both here in Hawaii by myself and overseas with our trusted manufacturers who we have spent years developing relationships with. 

All of our merchandise is made in small batches. The fashion industry is one of the leading industries in the world for pollution. With this in mind, we strive to be a conscious brand. We do our best to have clothing designed and manufactured:

  • in an environmentally conscious way
  • use eco-friendly materials such as fabric made from organically grown fibers, and packaging our items in natural and bio-degradable bags and mailers when possible.
    • practice eco-friendly production, such as using environmentally friendly dyes 
  • with human rights in mind, by ensuring our manufacturers use ethical labor practices

 

Taking care of your clothing:

All of our clothing is machine washable. We recommend hang drying or using a low/delicate setting on your dryer to preserve color due to the nature of the inks. 

For organic cotton items, darker colors may fade after multiple washes. 

For tote bags, wash inside out and hang dry.

 

Shipping & In-Person Pickups:

Orders placed on our website are shipped out using UPS or USPS. Our current processing time is 5-7 business days plus time for the shipping carrier to deliver. 

USPS has introduced Ground Advantage as a shipping option as an affordable and reliable way to send packages inside the U.S. expected in 2–5 business days for items up to 70 lbs. This is the slowest shipping option they offer. Due to our physical geographic location, shipping from Hawaii to the continental US may result in slower shipping times, sometimes up to 2 weeks.

We offer free shipping on online orders $150+ to a single domestic address.

Please see our policy on shipping here.

View our List of Retailers here.

 

Warehouse Pick-Up Policies

How do I know when my order is ready for pickup?

An email will be sent when your order is ready for pick-up.

What happens if I do not pick-up my order?

We understand that life happens but in the event of you do not pick-up your order within 3 weeks of your order being ready for pick-up, your order will be cancelled and store credit will be issued to the email on file with a 15% restocking fee OR we can ship your order instead (you are responsible for shipping costs). 

What happens if I want to have you ship my order instead?

We can ship your order instead by sending you an invoice for shipping. In the event you decide want to cancel your order after your order has been pulled, we can do so with a 15% restocking fee. The remaining balance will be issued as store credit to the email on file.

Returns & Exchanges

Please see our policy on Returns & Exchanges here.